I am a strategic human centered designer with a focus on Product-Service Design.
With a service design mindset, I enjoy untangling complexity, understanding user and stakeholder needs, exploring bold ideas, unceasingly challenging assumptions, shaping the big picture and delivering well-crafted details for real, live products and applications.
I seamlessly transition between defining the overall value proposition, translating it into service blueprints and experience design as well as directing the implementation of individual system touchpoints. While defining the concept, I consider and evaluate the desirability and viability through a Lean Entrepreneurial approach and collaborate with experts to ensure feasibility.
In the past 10 years I have consulted a variety of clients across industries such as Audi, BMW, Bosch, Huawei, MINI, Lufthansa, Siemens Healthcare and WMF and collaborated with PepsiCo, Telefonica Alpha and the Council of Islington. Projects have led me to Germany, the United Kingdom, France, China, Russia, Spain, Austria and Greenland.
My applied in-depth expertise covers
project management and creative leadership
organisation, conduct and synthesis of ethnographic research
design thinking & facilitation
strategic concept development
product service experience design
platform agnostic UX & digital interface design
digital & analog prototyping
organisation, conduct and synthesis of user testing
I’m a natural organizer and coordinator, and a doer and helper when collaborating. To continuously see my team evolve I assume responsibility for hiring and training colleagues, managing performance, driving career development opportunities as a personal mentor and facilitate alignment between peers and management.
Beyond my day-to-day work, I participate in shaping the discipline of digital design through curating and producing push conference. It is now the largest event for UX professionals in the DACH region and a source of inspiration and knowledge for close to 4000 designers since 2012. I’m proud to have welcomed design leaders from IDEO, Uber, Google, Mozilla, Bosch on stage with me.
Curriculum Vitae (overview)
Co-Founder, CEO and Head of Curation
push conference / envis precisely Events GmbH, Munich & London
Senior Interaction Designer and Project Manager
envis precisely GmbH, Munich DE