Strategic Experience Design
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About

About

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I am a strategic human centered designer with a focus on Product-Service Design.

With a service design mindset, I enjoy untangling complexity, understanding user and stakeholder needs, exploring bold ideas, unceasingly challenging assumptions, shaping the big picture and delivering well-crafted details for real, live products and applications.

I seamlessly transition between defining the overall value proposition, translating it into service blueprints and experience design as well as directing the implementation of individual system touchpoints. While defining the concept, I consider and evaluate the desirability and viability through a Lean Entrepreneurial approach and collaborate with experts to ensure feasibility.

 
 
 

Experience

In the past 10 years I have consulted a variety of clients across industries such as AudiBMWBoschHuaweiMINILufthansaSiemens Healthcare and WMF and collaborated with PepsiCo, Telefonica Alpha and the Council of Islington. Projects have led me to Germany, the United Kingdom, France, China, Russia, Spain, Austria and Greenland.

 

My applied in-depth expertise covers

  • project management and creative leadership

  • organisation, conduct and synthesis of ethnographic research

  • design thinking & facilitation

  • strategic concept development

  • product service experience design

  • platform agnostic UX & digital interface design

  • digital & analog prototyping

  • organisation, conduct and synthesis of user testing

 

Leadership

I’m a natural organizer and coordinator, and a doer and helper when collaborating. To continuously see my team evolve I assume responsibility for hiring and training colleagues, managing performance, driving career development opportunities as a personal mentor and facilitate alignment between peers and management.

Beyond my day-to-day work, I participate in shaping the discipline of digital design through curating and producing push conference. It is now the largest event for UX professionals in the DACH region and a source of inspiration and knowledge for close to 4000 designers since 2012. I’m proud to have welcomed design leaders from IDEO, Uber, Google, Mozilla, Bosch on stage with me.

 

Curriculum Vitae (overview)

 
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Senior Designer, Interim Design Lead
Designit, Munich DE
2013—2018

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Co-Founder, CEO and Head of Curation
push conference / envis precisely Events GmbH, Munich & London
2012—ongoing

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Senior Interaction Designer and Project Manager
envis precisely GmbH, Munich DE
2011—2013

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Interaction Designer and Creative Technologist
WHITEvoid, Berlin DE
2007, 2009—2011

 

Education

 
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Royal College of Art, London UK
Master of Arts (MA), Service Design
2016—2018

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Imperial College Business School, London UK
Innovation, Entrepreneurship & Design (joint module)
2017

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FH Joanneum, Graz AT
Bachelor of Arts (BA), Information Design / Major in Media & Interaction Design
2005—2009

 
 

Want to know more about me or my work?