Strategic Experience Design
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About

About

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I am a strategic human centered designer with a focus on Service Design.

I seamlessly transition between defining the overall value proposition, the experience & detail design as well as directing the implementation of individual system touchpoints. While defining the concept, I consider and evaluate the viability through a Lean Entrepreneurial approach and collaborate with experts to ensure feasibility.

 
 
 

Experience

In the past 10 years I have consulted a variety of clients across industries such as AudiBMWBoschHuaweiMINILufthansaSiemens Healthcare and WMF and collaborated with PepsiCo, Telefonica Alpha and the Council of Islington. Projects have led me to France, China, Russia, Spain, the United Kingdom, Germany, Austria and Greenland.

 

My applied in-depth expertise covers

  • project management and creative leadership
  • strategic concept development
  • facilitation & design thinking
  • organisation & conduct of user research
  • digital & analog prototyping
  • organisation & conduct of user tests
  • service & system design
  • platform agnostic UX & digital interface design
  • art direction
 

Leadership

As design lead I co-define the hiring strategy for the team across all levels and assess applicants through interviews and design exercises. As mentor I support individual talent development and facilitate alignment between team and management.

Beyond my day-to-day work, I participate in shaping the digital design scene through managing and curating push.conference, a 2 day UX event running annually since 2012.

 

Curriculum Vitae (overview)

 
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Lead Designer (on leave)
Designit, Munich DE
2013—ongoing

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Co-Founder, CEO and Head of Curation
push.conference / envis precisely Events GmbH, Munich & London
2012—ongoing

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Senior Interaction Designer and Project Manager
envis precisely GmbH, Munich DE
2011—2013

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Interaction Designer and Creative Technologist
WHITEvoid, Berlin DE
2007, 2009—2011

 

Education

 
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Royal College of Art, London UK
Master of Arts (MA), Service Design
2016—2018

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Imperial College Business School, London UK
Innovation, Entrepreneurship & Design (joint module)
2017

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FH Joanneum, Graz AT
Bachelor of Arts (BA), Information Design / Major in Media & Interaction Design
2005—2009

 
 

Want to know more about me or my work?