I am a strategic human centered designer with a focus on Service Design.
I seamlessly transition between defining the overall value proposition, the experience & detail design as well as directing the implementation of individual system touchpoints. While defining the concept, I consider and evaluate the viability through a Lean Entrepreneurial approach and collaborate with experts to ensure feasibility.
In the past 10 years I have consulted a variety of clients across industries such as Audi, BMW, Bosch, Huawei, MINI, Lufthansa, Siemens Healthcare and WMF and collaborated with PepsiCo, Telefonica Alpha and the Council of Islington. Projects have led me to France, China, Russia, Spain, the United Kingdom, Germany, Austria and Greenland.
My applied in-depth expertise covers
- project management and creative leadership
- strategic concept development
- facilitation & design thinking
- organisation & conduct of user research
- digital & analog prototyping
- organisation & conduct of user tests
- service & system design
- platform agnostic UX & digital interface design
- art direction
As design lead I co-define the hiring strategy for the team across all levels and assess applicants through interviews and design exercises. As mentor I support individual talent development and facilitate alignment between team and management.
Beyond my day-to-day work, I participate in shaping the digital design scene through managing and curating push.conference, a 2 day UX event running annually since 2012.
Curriculum Vitae (overview)
Co-Founder, CEO and Head of Curation
push.conference / envis precisely Events GmbH, Munich & London
Senior Interaction Designer and Project Manager
envis precisely GmbH, Munich DE